Privacy Policy
Effective Date: 16/02/2026
Welcome to Road Car Service UK (“we,” “our,” or “us”), accessible at www.roadcarservice.uk. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our roadside assistance and vehicle recovery services. By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information that identifies you personally, such as your name, email address, phone number, vehicle details, location, and postal address, which you voluntarily provide when you:
- Contact us through the website
- Request roadside assistance or recovery services
- Make enquiries or bookings
1.2 Log & Technical Data
We may automatically collect certain information when you visit our website, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
This data helps us understand website usage and improve our services.
2. How We Use Your Information
We use your information for the following purposes:
2.1 Service Delivery
To provide roadside assistance, vehicle recovery, towing, and related services, including communication, dispatching, scheduling, and payment processing.
2.2 Service Improvement
To improve our website performance, customer service, and overall user experience.
2.3 Communication
To respond to enquiries, provide service updates, and send important notifications related to your request.
2.4 Legal & Compliance
To comply with legal obligations, respond to lawful requests, and protect our legal rights and interests.
3. Information Sharing & Disclosure
We may share your information with:
3.1 Service Providers
Trusted third-party partners or contractors who assist us in delivering roadside assistance, payment processing, or technical support.
3.2 Legal Authorities
When required by law, regulation, court order, or to protect the rights, safety, and property of Road Car Service UK or others.
We do not sell or rent your personal information to third parties.
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights & Choices
You have the right to:
- Request access to your personal data
- Request correction or deletion of your information
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the details provided on our website.
6. Cookies
Our website may use cookies to enhance user experience and analyze website traffic. You can control or disable cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this page periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us through:
Website:www.roadcarservice.uk
Email / Contact Form: Available on the website
